Frequently Asked Questions

How do I choose the right recovery center for me?

Staff: It's essential to verify that the therapists hold at least a master's level degree and are licensed. While not a mandatory requirement, this credential significantly elevates the standard of care provided. Equally important is the presence of 24-hour nursing staff. Though not obligatory in a residential or outpatient setting, round-the-clock nursing significantly enhances the quality of care and provides reassurance of continual medical support and observation.

Levels of Care: Choosing a treatment center that provides a full continuum, from detox to aftercare, can be vital to successful recovery. This complete approach adjusts to meet your needs at each stage. Unlike some treatment centers that offer only one or two levels of care, a full range of care helps prevent treatment gaps and supports all aspects of recovery.

Cost and Insurance: Check whether the recovery center accepts your insurance. If you're paying out of pocket, consider the cost and what it includes. Remember, however, that investing in your health is crucial.

Aftercare Services: Recovery is a long-term process. Ensure the recovery center offers aftercare services to help you maintain your new skills and journey after you've left the facility.

Accreditation and Licensing: Make sure the recovery center is accredited by recognized bodies like The Joint Commission. This ensures that you'll receive a certain standard of care.

How long is an inpatient program?

The duration of a person’s stay at a recovery center can vary significantly, typically ranging from a few weeks to several months. This variation is influenced by a multitude of factors such as your history with substance use or mental health conditions, your history with seeking recovery, and the individualized treatment plan.

At Pinnacle Peak Recovery, we've designed a Proven Process that extends over five months across all levels of care. This timeframe aligns with research suggesting longer treatment periods yield better outcomes. Nevertheless, it's essential to remember that each person's journey through treatment is unique. The progression of an individual's recovery could necessitate extending their stay or, conversely, enable a quicker transition to a less intensive level of care.

Navigating the complexities of insurance coverage for a stay at a recovery center is another crucial aspect to consider. Most insurance providers authorize 5-7 days for detox, 14-30 days for residential treatment, and 30-60 days for outpatient care, based on medical necessity. However, these durations are general estimates and can fluctuate depending on the provider.

The journey of healing doesn't end when you leave a facility - aftercare and continued support are crucial parts of maintaining long-term recovery.

Always remember, achieving a successful recovery is not about speed but about the quality of care and commitment to the treatment process. Our team of professionals is dedicated to supporting you through each step of this journey, providing personalized care that suits your unique needs and circumstances.

How much family involvement is there?

Family involvement in treatment can play a crucial role in the recovery process. While the extent of family involvement can vary depending on the client's preference and the specific treatment center's policies, here are some common ways in which families can be involved:

Family Sessions: We offer dedicated family therapy sessions where the client and their family members participate together. These sessions provide an opportunity to address relationship dynamics, improve communication, and gain a mutual understanding of the process and progress in recovery.

Update Calls: We facilitate periodic update calls to the family members from the client’s primary therapist and/or case manager. These calls allow for sharing updates on the client's progress, addressing concerns, and discussing the treatment plan.

Family Groups and Workshops: For clients in our residential center we offer a workshop where families can connect with other families dealing with similar situations. These groups provide education, guidance, and a space for sharing experiences, coping strategies, and support.

It's important to note that family involvement is not mandatory and depends on the client's consent and willingness to have their family participate. While we often encourage family involvement due to its potential benefits, it ultimately relies on the client's decision and signing a release of information.

Family involvement can greatly enhance the recovery process by providing emotional support, strengthening family relationships, and promoting a supportive environment for long-term sobriety. However, it is based on the client's wishes, and all boundaries and preferences regarding family involvement to ensure their comfort and successful recovery will be respected.

Can you accommodate any special dietary needs?

Yes, we can accommodate special dietary needs such as food allergies, intolerances, vegetarian or vegan diets, gluten-free diets, and other specific requirements.

To ensure we can meet your dietary needs, we kindly request that you notify our admissions staff prior to your admission. This will allow us to make necessary arrangements, communicate with Chef Michael, and ensure that suitable meals are prepared for you throughout your stay.

We take dietary concerns seriously and strive to create a supportive environment where individuals can focus on their recovery without compromising their nutritional requirements. Our goal is to provide balanced and nutritious meals that contribute to your overall well-being during your time with us.

If you have any specific dietary concerns or questions, please don't hesitate to reach out to our admissions staff. They will be happy to assist you and address any dietary needs or preferences you may have.

Can I smoke or vape in recovery?

While we do not actively encourage smoking or vaping as part of the treatment process, we also recognize that quitting can be daunting, especially when individuals are simultaneously working on addressing other taxing concerns. Smoking and vaping are allowed during specified times in designated smoking areas. If you plan on bringing tobacco products or vapes, please make sure they are sealed in their original packaging.

Can I have visitors while in treatment?

Depending on your specific track, visitors are allowed during treatment, but only during certain stages and on certain days.

For those who are in our detox program, our priority is on the individual and their well-being. Because of the care we put into ensuring comfort and safety during detox, we do not allow visitors during this. Detox typically lasts for 5-7 days, during which individuals require a safe and structured environment to undergo withdrawal and stabilization under the supervision of our medical and clinical staff.

Our clients who are in our inpatient, residential program can have visitors during the designated times. Visitation is scheduled on Saturdays and Sundays from 1-3 pm. This time allows family members and loved ones to connect with clients and provide support.

Clients in our outpatient levels of care are free to connect with family and friends outside of programming hours.

Can I force someone into treatment?

It is generally not possible to force someone into recovery against their will. However, in certain situations, an intervention may be conducted to express concerns and encourage the individual to seek help.

An intervention can help create awareness and motivate the person to consider treatment voluntarily. Success rates for interventions are generally above 90% in terms of getting the person to treatment.

Ultimately, the decision to seek treatment is most effective when it comes from within, driven by a genuine desire to create positive change. Overcoming denial requires compassion, education, and a supportive environment. If you need assistance with an intervention, we can connect you with qualified interventionists who can provide guidance and support throughout the process.

Can I be fired for going to treatment?

FMLA provides certain protections. The FMLA allows eligible employees to take up to 12 weeks of unpaid, job-protected leave in a 12-month period for specified family and medical reasons, which can include substance use disorder and mental health treatment. This means your job (or an equivalent job) should still be there when you come back from treatment.

However, if you do not qualify for FMLA, the Americans with Disabilities Act (ADA) may still offer some protections. Under the ADA, substance use disorders can be classified as a disability. This means you cannot be fired solely for going to treatment.

Is my stay here confidential?

Absolutely, your stay at our treatment facility is confidential. We take your privacy very seriously and adhere strictly to all federal and state laws concerning medical privacy.

Under the Health Insurance Portability and Accountability Act (HIPAA), we are obligated to protect the privacy of all your health information, including any information related to substance use disorder and mental health treatment. We cannot disclose any details about your treatment or even the fact that you are receiving treatment at our facility to anyone — including your employer — without your explicit consent.

It's important to note that if you are using insurance to cover the cost of treatment, your insurance company will be informed about the services you are receiving. However, they are also bound by privacy laws and cannot disclose this information without your consent.

If you are taking a leave from work, while your employer may require documentation to verify the need for leave, they do not need to know the specifics of your medical condition or the exact nature of the treatment you are receiving.

Please be assured that our primary concern is your recovery and maintaining your trust. If you have further questions about confidentiality or any other aspect of your treatment, we encourage you to reach out to our team. We're here to support you every step of the way.